Privacy Policy

Yoga with Patience, LLC, doing business as Patience in the Mourning

Effective Date: October 4, 2026
Last Updated: October 4, 2026

Our Commitment to You

Your privacy matters to us. Many people who visit this website are going through tender, personal seasons of life, and we treat the information you share with the care and respect it deserves.

This Privacy Policy explains, in plain language:

What information we collect and how we collect it
How we use that information
When, why, and with whom information may be shared
How we use cookies and similar technologies
The choices and rights you have
How to contact us

The short version: We do not sell your personal information. We do not rent it, trade it, or hand it over to other people for their own marketing. We collect only what we need to serve you, and we share it only in the limited circumstances described below.

This policy applies to www.patienceinthemourning.com and any related pages, course portals, email lists, forms, and online programs we operate (together, the "Website" or "Services"). By using the Website, you agree to the practices described in this policy. If you do not agree, please do not use the Website.

1. Who We Are

The Website is owned and operated by Yoga with Patience, LLC dba Patience in the Mourning ("we," "us," or "our"), located in Chandler, AZ, United States.

If you have any questions about this policy or how your information is handled, please see Section 14, "How to Contact Us."

2. Information We Collect

We collect information in three ways: information you give us directly, information collected automatically when you use the Website, and information we receive from trusted service providers.

2.1 Information You Provide Directly

You may share information with us when you:

Join our email list or download a free resource
Register for a course, program, workshop, group, or event
Book a consultation or one-to-one session(s)
Make a purchase
Complete an intake form, questionnaire, or survey
Contact us by email, contact form, or social media
Leave a comment, review, or testimonial

Depending on the activity, this may include:

Contact details	Name, email address, phone number, mailing address
Account details	Username, password, profile information
Payment details	Billing name and address (card details are processed by our payment provider; see Section 5)
Program information	Course enrollment, progress, session notes you choose to share, workbook or journal responses submitted to us
Personal context you choose to share	Information about your life circumstances, experiences, or goals that you voluntarily include in forms or messages
Communications	Messages, questions, feedback, and testimonials you send us

A note about sensitive information: You may choose to share personal or emotional details about your life, loss, health, or relationships. Please share only what you are comfortable sharing. We treat this information as confidential and use it only to support you within the Services you requested. Our coaching and educational services are not therapy or medical care, and we are not a "covered entity" under HIPAA. We nonetheless apply careful confidentiality practices to anything personal you share.

2.2 Information Collected Automatically

When you visit the Website, certain information is collected automatically, such as:

IP address and approximate location (city or region)
Browser type, device type, and operating system
Pages you visit, links you click, and time spent on pages
The website or link that referred you to us
Email engagement (for example, whether an email was opened or a link clicked)

This information is collected through cookies and similar technologies, described in Section 6.

2.3 Information from Third Parties

We may receive limited information from:

Our website and course platform (Kajabi) about your account, enrollment, and purchases
Payment processors confirming that a payment was completed
Scheduling tools when you book an appointment
Social media platforms if you interact with our pages or sign in using a social account, subject to your settings on those platforms
Event partners if you register for a co-hosted event through their registration page (see Section 4.2)

3. How We Use Your Information

We use your information only for purposes that are reasonable and connected to the Services you use. These include:

Providing our Services

Creating and managing your account
Delivering courses, programs, downloads, sessions, and events you request
Processing payments and sending receipts
Scheduling and confirming appointments

Communicating with you

Responding to your questions and requests
Sending program updates, reminders, and important account notices
Sending newsletters, educational content, and announcements about our offerings, if you have opted in (you may unsubscribe at any time)
Occasionally letting you know about a trusted colleague's event, program, or resource that we believe may be helpful (see Section 4.1). This is sent by us, from our own email list; we do not give your contact information to that colleague.

Improving the Website and Services

Understanding how visitors use the Website so we can improve content and design
Gathering feedback to improve our programs

Keeping things safe and lawful

Protecting the security and integrity of the Website
Preventing fraud or misuse
Complying with legal obligations and enforcing our Terms

With your permission

Sharing a testimonial or story publicly, only with your express consent and in the form you approve (for example, first name only or anonymously)

4. When and How We Share Information

We do not sell your personal information. We do not rent, trade, or share your personal information with third parties for their own marketing purposes. This includes not "selling" or "sharing" personal information, as those terms are defined under U.S. state privacy laws, such as the California Consumer Privacy Act (CCPA).

We share information only in the specific circumstances described below.

4.1 Contacts, Colleagues, and Referrals

From time to time, we may tell you about a colleague's workshop, retreat, program, or service that we believe may support you.

How this works: We send the information to you ourselves, through our own email list or channels.
What we do not do: We do not give your name, email address, or any other personal information to that colleague or their business.
Your choice: If you are interested, you decide whether to contact them or sign up directly. Any information you give them is governed by their own privacy policy, not ours.
Referrals you request: If you specifically ask us to connect you with another professional, we will share only the information you authorize, and only with that person.
Some recommendations may include an affiliate link, which means we may receive a small commission if you purchase. We will identify affiliate relationships clearly. Affiliate links do not give the partner access to your personal information through us.

4.2 Event Partners and Co-Hosts

Some events, workshops, retreats, or programs may be co-hosted, sponsored, or held at a venue operated by another organization ("Event Partner").

When information may be shared: If you register for a co-hosted or partner event, we may share only the information reasonably necessary to deliver that event, such as your name, email address, and registration status. Where relevant to your participation, this may also include details you provide for accessibility, dietary needs, or attendance check-in.
How you will know: We will tell you at registration whether an Event Partner will receive your information, and we will name the partner whenever practical.
Limits: Event Partners may use your information only to deliver and manage the event, unless you separately agree to hear from them directly.
Partner registration pages: If you register through an Event Partner's own website or form, the partner collects that information directly, and their privacy policy applies.
Group settings: In live group programs or events, other participants may see your name, image, or anything you choose to share. We ask all participants to respect confidentiality, but we cannot guarantee how other attendees will act. Please share only what you are comfortable sharing.
Recordings — If a session will be recorded, we will tell you in advance and explain how the recording will be used and who can access it.

4.3 Service Providers

We rely on trusted companies to help run our business. These service providers process information on our behalf and under our instructions, and they are not permitted to use your information for their own purposes.

Website and course platform	Hosting the Website, courses, member areas, and checkout	Kajabi
Payment processing	Processing payments securely	Kajabi Payments, Apple Pay, Google Pay, Stripe, PayPal
Email marketing	Sending newsletters and program emails	Kajabi email, Google Workspace
Scheduling	Booking sessions and consultations	Kajabi Scheduler, Google Workspace Calender
Video conferencing	Hosting virtual sessions and groups	Kajabi, Zoom, Google Meets
Analytics	Understanding Website traffic and performance	Google Analytics, Kajabi, YouTube
Forms and surveys	Collecting intake forms and feedback	Google Forms, Kajabi
File storage and productivity	Storing business documents securely	Google Workspace
Professional advisors	Accounting, legal, and tax services	Accountant, attorney, Turbo Tax

We share only the information each provider needs to do its job. Each provider has its own privacy policy, and we encourage you to review it.

4.4 Legal Requirements and Safety

We may disclose information if we believe in good faith that it is required to:

Comply with a law, regulation, subpoena, court order, or other legal process
Protect the rights, property, or safety of you, us, or others
Respond to an emergency involving a risk of serious harm to someone's health or safety
Detect, prevent, or address fraud, security, or technical issues

4.5 Business Changes

If our business is merged, sold, or transferred, in whole or in part, your information may be transferred as part of that transaction. We will require that any successor honor the commitments in this policy, including our commitment not to sell your personal information, or we will notify you and give you choices where required by law.

4.6 With Your Consent

We will share your information in any other way only when you give us clear permission to do so.

5. Payment Information

Secure third-party payment processors, such as Kajabi Payment, Apple Pay, Google Pay, PayPal, and Stripe, process payments. We do not store your full credit or debit card number on our systems. Payment processors handle your card details according to their own privacy policies and industry security standards, such as PCI-DSS.

6. Cookies and Similar Technologies

6.1 What Cookies Are

Cookies are small text files stored on your device when you visit a website. Similar technologies include pixels, tags, and local storage. They help websites work properly, remember your preferences, and understand how visitors use the site.

6.2 Cookies We Use

Essential cookies	Needed for the Website to work, such as keeping you logged in, processing checkout, and maintaining security	No. These are required for the Website to function.
Preference cookies	Remember your settings and choices	Yes, through your browser settings
Analytics cookies	Help us understand which pages are visited and how the Website performs, often using aggregated information	Yes, through our cookie banner or browser settings
Marketing and social media cookies	Measure the effectiveness of ads or social media content, such as the [Meta/Facebook Pixel, Pinterest Tag]	Yes, through our cookie banner or browser settings

6.3 Your Cookie Choices

Cookie banner: When you first visit the Website, you can accept or decline non-essential cookies. You can change your choice at any time by clicking "Cookie Settings" at the bottom of the page, when applicable.
Browser settings: Most browsers let you block or delete cookies. Blocking essential cookies may prevent parts of the Website, such as course login or checkout, from working.
Analytics opt-out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Interest-based advertising: You can learn more about and opt out of interest-based ads at the Digital Advertising Alliance and the Network Advertising Initiative.
Global Privacy Control (GPC): We honor recognized browser opt-out signals, such as Global Privacy Control, where required by law.
Do Not Track: Some browsers send "Do Not Track" signals. Because there is no consistent industry standard for these signals, our website does not currently respond to them.

7. Your Choices

You are always in control of how we communicate with you.

Unsubscribe from emails: Click the "unsubscribe" link at the bottom of any marketing email, or contact us. You will still receive transactional messages, such as receipts and important account notices.
Update your information: Log in to your account or contact us to correct or update your details.
Text messages: Reply STOP to opt out of text messages at any time.
Testimonials: You may ask us to remove a testimonial you previously approved.8. Your Privacy Rights

8. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

Access: Ask what personal information we hold about you
Correction: Ask us to correct inaccurate information
Deletion: Ask us to delete your personal information
Portability: Ask for a copy of your information in a usable format
Opt out: Opt out of marketing, targeted advertising, or any "sale" or "sharing" of personal information (which we do not do)
Restriction or objection: Ask us to limit or stop certain uses of your information
Withdraw consent: Withdraw consent you previously gave, at any time
Non-discrimination: You will not be treated differently for exercising your rights

U.S. state residents: Residents of California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and other states with consumer privacy laws may have additional rights under those laws.

Visitors from the European Economic Area, United Kingdom, or Switzerland: We process personal information based on your consent, the need to perform a contract with you, our legitimate business interests, such as improving our Services, or a legal obligation. You also have the right to lodge a complaint with your local data protection authority.

How to make a request: Contact us using the information in Section 14. We may need to verify your identity before fulfilling your request. We will respond within the time required by applicable law, generally within 30 to 45 days. You may use an authorized agent to make a request on your behalf where permitted by law.

9. How Long We Keep Information

We keep personal information only as long as needed for the purposes described in this policy, including:

Account and course access: For as long as your account is active or your purchased access continues
Purchase and financial records: As required for tax and accounting purposes, typically 7 years
Email list: Until you unsubscribe, plus a short period to make sure we honor your request
Intake forms and session information: Up to 3 years after your last session, unless you ask us to delete it sooner

When we no longer need information, we securely delete it or anonymize it.

10. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. These include secure, encrypted (HTTPS) connections, reputable service providers, password-protected accounts, and limiting access to people who need it.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a data breach affecting your personal information, we will notify you as required by law.

You can help protect your information by using a strong, unique password and keeping your login details private.

11. Children's Privacy

The Website and Services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13, or under 16 in certain regions. If you believe a child has provided us with personal information, please contact us, and we will promptly delete it.

12. Third-Party Links and Embedded Content

The Website may include links to other websites, as well as embedded content such as YouTube videos, podcast players, or social media posts. These third parties may collect information according to their own privacy policies. We are not responsible for their practices, and we encourage you to review their policies before sharing information.

13. International Visitors

We are based in the United States, and our service providers may store and process information in the United States or other countries. Privacy laws in these countries may differ from those where you live. By using the Website, you understand that your information may be transferred to and processed in the United States. Where required, we rely on appropriate safeguards for these transfers.

14. How to Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:

Yoga with Patience, LLC, doing business as Patience in the Mourning
Attn: Privacy
Email: [email protected]
Mailing Address: 2360 E Azalea Drive, Chandler, AZ 85286
Website contact form: https://www.patienceinthemourning.com/contact

We aim to respond to all inquiries within 45 business days.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. If the changes are significant, we will provide a more prominent notice, such as an email or a notice on the Website. We encourage you to review this policy periodically.

Thank you for trusting us with your information. We are committed to protecting it with care.